SECURITY & RELIABILITY /
Prepare for
the unexpected.
Build a recovery plan around your website files and databases.
Explore site backup ↗YOUR OPTIONS
Find your fit.
AVAILABLE OPTIONS
Site backup,
matched to your project.
Review current packages, configuration options and billing terms in the client portal.
Backup frequency
Compare the details of your selected package.
Retention period
Compare the details of your selected package.
Restore access
Compare the details of your selected package.
MAKE AN INFORMED CHOICE
A closer look at
site backup.
A backup is valuable when it supports a workable recovery process. Identify the files, databases and settings that need protection. Compare retention, backup frequency, storage limits and restore access, then decide how often to test the recovery process.
Start with the outcome you need
A useful service decision begins with the project behind it. Write down what you need to accomplish, who will use the service and which existing systems it must work with. Consider the resources you need today and the changes you reasonably expect over the next year. For site backup, pay particular attention to backup frequency, retention period, restore access. Those details help you compare packages on a consistent basis and avoid paying for features that do not serve your project. If an important requirement is not listed, ask Siliconwise to confirm it before you order.
Review the complete package
Open the current plan catalog to review the available options and billing periods. Read the package description together with the order summary: included features, usage allowances, optional extras and renewal conditions all influence the total cost. A service name alone does not define everything that is included. Some features may require a particular tier or an additional subscription. Confirm the activation steps and any account or domain prerequisites before purchasing. If you are comparing several products, keep a simple checklist of the requirements that matter most to your deployment.
Plan setup around your existing services
If your project is already live, treat setup as a planned change. Record the relevant account settings and keep current backups of important information. Check whether installation requires website access, domain verification, DNS changes or a separate application. Coordinate changes with the people responsible for your website and email so that essential services remain reachable. Agree the scope and timing before making changes to a working environment. After setup, verify the specific features you purchased using the product’s own instructions and controls, rather than assuming that successful payment means every setup step is complete.
Keep your service manageable
Your Siliconwise client portal brings service records, invoices and account management together. Keep contact details current so the right person receives important service information. Review your usage and requirements periodically, especially before renewal or a major project change. For questions about coverage, compatibility or the order process, contact support with the service name and a clear description of your requirements. That context makes it easier to identify an appropriate next step. Explore the related services below when you need to connect this product with the rest of your online presence.
A FEW GOOD QUESTIONS
Before your
next move.
Are database backups included?+
Confirm the data sources covered by the selected package and how restores are performed before ordering.
Where can I see current pricing?+
Open the plan catalog and select a package to review its current price, billing period and any configuration options. The final order summary shows applicable charges.
How do I manage my service?+
Sign in to the Siliconwise client portal for your service records, invoices and account details. Product-specific management options depend on the service.
Can I move from another provider?+
Contact support with your current setup and requirements. Confirm migration scope, prerequisites and timing before changing or cancelling an existing service.